Privacy Policy

Privacy Policy

Effective Date: November 5, 2025

At CasaChairs LLC, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (casachairs.shop) and make purchases from us.

By using our website, you consent to the data practices described in this policy. If you do not agree with this policy, please do not use our website.

1. Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you:

  • Create an account
  • Place an order
  • Subscribe to our newsletter
  • Contact customer service
  • Participate in surveys or promotions

This information may include:

  • Name
  • Email address
  • Mailing address
  • Phone number
  • Payment information (credit card details, billing address)
  • Order history and preferences

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages viewed and time spent on pages
  • Referring website
  • Date and time of visit
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Processing: To process and fulfill your orders, including payment processing, shipping, and customer service
  • Communication: To send order confirmations, shipping updates, and respond to your inquiries
  • Marketing: To send promotional emails, newsletters, and special offers (you can opt out at any time)
  • Website Improvement: To analyze website usage and improve our products, services, and user experience
  • Fraud Prevention: To detect and prevent fraudulent transactions and protect against security threats
  • Legal Compliance: To comply with legal obligations and enforce our Terms of Service

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

Service Providers

We work with trusted third-party service providers who assist us in operating our website and conducting our business, including:

  • Payment processors (to process credit card transactions)
  • Shipping carriers (to deliver your orders)
  • Email service providers (to send communications)
  • Analytics providers (to analyze website traffic)
  • Cloud storage providers (to store data securely)

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

Legal Requirements

We may disclose your information if required by law or in response to:

  • Court orders or legal processes
  • Government or regulatory requests
  • Protection of our rights, property, or safety
  • Investigation of fraud or security issues

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us:

  • Remember your preferences and settings
  • Keep you logged in to your account
  • Analyze website traffic and user behavior
  • Provide personalized content and advertisements

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

5. Data Security

We implement industry-standard security measures to protect your personal information, including:

  • SSL encryption for data transmission
  • Secure payment processing through PCI-compliant providers
  • Regular security audits and updates
  • Restricted access to personal information
  • Employee training on data protection

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.

6. Your Privacy Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal obligations)
  • Opt-Out: Unsubscribe from marketing emails at any time
  • Data Portability: Request a copy of your data in a portable format

To exercise these rights, please contact us at support@casachairs.shop or call (518) 617-1360.

7. Marketing Communications

With your consent, we may send you promotional emails about new products, special offers, and other updates. You can opt out of marketing communications at any time by:

  • Clicking the "unsubscribe" link in any marketing email
  • Contacting us at support@casachairs.shop
  • Updating your account preferences

Please note that even if you opt out of marketing emails, we will still send you transactional emails related to your orders and account.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will take steps to delete that information promptly.

10. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

  • The right to know what personal information we collect and how it is used
  • The right to request deletion of your personal information
  • The right to opt out of the sale of personal information (we do not sell personal information)
  • The right to non-discrimination for exercising your privacy rights

To exercise your CCPA rights, please contact us at support@casachairs.shop.

11. International Users

Our website is operated in the United States. If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country.

12. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When we no longer need your information, we will securely delete or anonymize it.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Updating the "Effective Date" at the top of this page
  • Sending an email notification (for significant changes)

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

CasaChairs LLC
3215 Sandstone St
Sedalia, MO 65301
USA

Email: support@casachairs.shop
Phone: (518) 617-1360

We are committed to addressing your privacy concerns and will respond to your inquiries promptly.

15. Consent

By using our website and providing your personal information, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.